I am a seasoned professional specializing in scaled operations, client account management, technical project management, team development, online conversion performance, consumer behavior, program and product management and business process improvement.

Overview

  • Operations & Technical Analysis
  • Talent management
  • Contracting and audits
  • Salesforce Administration
  • Sales and Sales Pipelines
  • Project Management
  • Process Improvement
  • Product Management
  • Client Support
  • Retention & Revenue
  • SEO & SEM
  • Visitor Conversion
  • Consumer Behavioral Analysis
  • Privacy & Compliance
  • Finance & Expense Control
  • Automotive Digital
  • Capacity Planning
  • Revenue Forecasting

Competancies

  • Director of Operations
  • Web Production Manager
  • Web Developer
  • Product Manager
  • Project Manager
  • Business Analyst
  • Operations Analyst
  • Client Support Manager
  • Director of Content Dev
  • Technical Manager
  • Process Improvement
  • SEO/SEM Consultant

Roles

IHS | Automotive (ihs.com): 2015 to Date
Senior Manager, Business Line Operations
  
  
Dataium (dataium.com): 2011 to 2015
Director of Operations
  
  
Underwriters Laboratory (ul.com): 2009 to 2011
Director of Content Development
  
  
Dominion Enterprises (dominionenterprises.com): 2007 to 2009
Operations Director: Dealerskins
  
  
Reynolds & Reynolds (reyrey.com): 2001 to 2007
Web Production & Support Manager
  
  
ForeAmerica (teetimes.com): 1999 to 2001
New Media Director
  
  
U.S. Navy (navy.com): 1979 to 1999
Technical Manager

Experience

Saint Leo University: 1995 to 1999
Computer Information Systems Program
  
 

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Education

In addition to corporate roles, I maintain technical proficiency by accepting select digital projects in my spare time. Since 1996, I have been personally involved with web projects for the following organizations:
  
International Brands

  • AMF
  • Angelo P. Thrower, M.D.
  • Diet-Step 20/20
  • eTemplar
  • Golf Business Advisors
  • Heritage Skin Care
  • Imperial Lighting
  • iTalisman
  • Medical Manor Books
  • Michael Jordan Golf
  • Nautical Tropical Imports
  • Sewicob Distribution
  • Shorewood Packaging
  • The Torbion Group
  • Tienda.com
  • Volvo-Penta
  • Yanaki Products

 
National Brands 

  • Carl M. Freeman Companies
  • Check Your Reference
  • Cognitive Behavior
  • Founders Equity
  • PSR Outdoors
  • Richard Flint Seminars, Inc.
  • Teetimes.com
  • The Clover Club

 
Regional Brands 

  • ALB Granite
  • Bike Virginia
  • CCS Computer Systems
  • Cheatham County Beekeepers
  • Dunn Electrical Service
  • Florida Web
  • Hanging Rock Golf
  • Hells Point Golf Course
  • Josey’s Posies
  • Kiln Creek Golf
  • Lee Telecom, Inc.
  • Main Industries, Inc.
  • Mobile Ad Group
  • Nashville Property Management
  • Outer Banks (OBX) Golf
  • Philadelphia Consulting
  • Royal Drapery
  • The Bay Club
  • The Colonial
  • The Eye Associates
  • The Pines Golf Course
  • The Precious Gems
  • Tidewater Box & Packaging, Inc.
  • Torbion Group
  • Tour de Chesapeake
  • Web615
  • Williamsburg Area Golf Assoc
  • 1st Line Kitchens

 

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